Do you have a passion for helping others, solving problems, and communicating in multiple languages?
Join a global organization in the biomedical engineering sector that values excellence and professional growth. Were looking for an HR Support III, a proactive professional with exceptional communication skills and fluency in English and Portuguese, eager to be part of a dynamic, multicultural team.
If you enjoy assisting others, resolving inquiries, and acting as a bridge between employees and the Human Resources department, this opportunity is for you!
Role Overview
We are seeking an HR Support III with a strong command of English and Portuguese to provide internal employee support across multiple regions (mainly the United States and Brazil).
Your main responsibility will be to assist, advise, and resolve inquiries related to payroll, benefits, talent acquisition, data changes, and other HR processes, through channels such as phone, chat, email, and ticketing systems.
Key Responsibilities
Respond to internal employee inquiries related to Human Resources.
Provide accurate and timely solutions across multiple support channels.
Communicate clearly, empathetically, and professionally with employees from different regions.
Collaborate with internal teams to resolve complex cases.
Participate in continuous improvement initiatives within the HR area.
Requirements
Education: Bachelors degree or final-year student in Psychology, Modern Languages, Business Administration, or related fields.
Experience: Previous experience in BPO, Human Resources, bilingual call centers, or customer service roles.
Languages: Advanced English and Portuguese (minimum B2 level required).
Skills: Strong communication, problem-solving, teamwork, and emotional intelligence.
(Preferred: Knowledge in continuous improvement, data analysis, or additional languages.)
Working Conditions
Schedule: Monday to Friday (shifts between 8:00 a.m. and 7:00 p.m.)
Work modality: Hybrid (onsite and remote).
Contract: Project-based (6 months).
Salary: 3,000,000 COP (gross monthly).
What We Offer
The opportunity to work in a global, multicultural environment.
Professional growth within the Human Resources area.
A collaborative culture focused on employee well-being and continuous learning.
Interested?
If you meet the requirements and want to be part of a global HR support team, apply now and show us your passion for service and people operations!