Ops Schedule: 7:00am to 4:00pm, 8:00am to 5:00pm, 9:00am to 6:00pm, 10:00am to 7:00pm or 11:00am to 8:00pm / WEEKENDS OFF
Location: Medellín ON SITE / 5 days per week
We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Representatives. We provide exceptional customer service and ensuring client satisfaction. As a front line of support, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work environment. Even if you have limited experience, we welcome candidates who possess strong English-speaking skills and a passion for delivering outstanding customer support.
Responsibilities:
Respond to a large volume of support calls and emails from our clients in a timely and professional manner, ensuring accuracy and attention to detail.
Maintain a high rate of isolved client retention by delivering superior customer service and addressing client inquiries effectively.