Job Title: Sales Representative
We are looking for a Sales Representative to help grow our wholesale pint business by developing and nurturing remote relationships with retail partners. This fully remote role is focused on building our presence in New York City and beyond. You'll serve as a key connection between our brand and our stockists—offering support, sharing our story, and helping stores thrive with our products on their shelves. You’ll work closely with the founder and a small team to bring our mission of joy and cultural connection through ice cream to more people.
Main Responsibilities
Identify and engage prospective retail partners, with a focus on NYC-area accounts
Build strong relationships with buyers and store managers remotely
Manage existing wholesale accounts through ongoing virtual communication
Tailor support for each store based on their unique needs and inventory cycles
Coordinate samples, product info, and order reminders
Oversee the order process and work with production/logistics to ensure smooth fulfillment
Reactivate inactive accounts with personalized outreach and product updates
Track account activity, communication, and performance in CRM tools
Monitor sell-through and reorders, and recommend strategies to boost performance
Share retailer feedback and field insights with the team to inform business decisions
Represent the brand’s values and voice in all interactions
Requirements
Education & Experience
1–3 years in sales, account management, or customer success (preferably in food/beverage or CPG)
Experience selling to independent retailers or natural/specialty grocery a plus
Pre-existing relationships with NYC-area stores or distributors is a major advantage
Comfortable working independently in a remote setting
Skills & Traits
Outstanding written and verbal communication skills
Strong at building rapport and trust over email and video
Passionate about food and storytelling
Exceptionally organized and self-directed
Proficient with spreadsheets, email outreach, and CRM tools (e.g., Airtable, HubSpot)
Able to manage follow-ups, scheduling, and reporting without close supervision
Other Requirements
Availability during Eastern Time working hours
Fluent in English
Reliable internet connection and a dedicated remote work setup