Customer service agent/Financial Coach
This position is responsible for supporting clients through their debt resolution journey by providing financial guidance, motivation to reach their goals, and assistance in communicating with creditors to negotiate better terms.
You'll help clients build financial confidence, strengthen money management skills, and work toward financial freedom—while fostering trust with both clients and creditors.
Key Responsibilities:
Provide personalized financial coaching and education.
Guide clients through the debt settlement program until graduation.
Communicate effectively with creditors to reduce client obligations.
Build and maintain strong relationships with clients and creditors.
Support business goals and collaborate with internal teams.
Perform other tasks as assigned.
Modality: 100% Work From Home
Schedule: 8:00 AM – 5:00 PM (DST: 9:00 AM – 6:00 PM)
Benefits:
Work-from-home flexibility
Private health insurance (medicina prepagada)
Birthday day off
Anniversary day off