Are you looking for new opportunities and a stable job? Then Join us as a Customer Service Representative!!
Job description: We are a growing technology company revolutionizing roadside assistance. Were looking for energetic, service-oriented people to join our Call Center team. If youre proactive and helpful, this job is for you!
Responsibilities:
Deliver excellent customer support via phone, email, and live chat.
Take ownership of challenging customer issues, escalating them when necessary.
Direct customers to the appropriate department or partner for further assistance.
Identify system performance issues and recommend improvements.
Provide detailed information about our products and services.
Resolve customer issues promptly and professionally.
Skills and qualifications:
Experience with inbound and outbound calls.
English required: B2+
Excellent communication and interpersonal skills.
Strong verbal and written communication skills.
Critical thinking and problem-solving capabilities.
Experience with Salesforce is a bonus.
What do we offer?
Competitive salary
Shift days, hours, and time zone: 2 days off. Available Monday to Sunday (7 am - 11 pm). You dont work the entire time, just within that time slot.
Location: Barranquilla - [CENTRO EMPRESARIAL LAS AMÉRICAS III - Calle 77 59-35 - Piso 13]
What are you waiting? Join the Solvo Wolfpack !!!