Analysis: Investigates defects and new initiatives to propose technical solutions and new workflow logic.
Agile Management: Creates user stories, prioritizes the backlog, and communicates requirements to developers and testers.
Troubleshooting: Collaborates with the development and testing teams to resolve issues affecting the release flow.
Requirements & Research: Gathers requirements from stakeholders and performs research to define new functionalities.
Technical: Advanced SQL, XML, and JSON; experience with junior backend development.
Methodologies: Knowledge of Agile, Scrum, and Kanban, along with a testing framework like Postman or JUNIT.
Experience: A minimum of two years in billing systems or business process management.