Job Description
Importante: solamente aplicar los candidatos que están buscando una práctica universitaria y que tengan manejo de inglés conversacional
Language (s): All applicants must speak fluent English - Any other language is a plus
Contract: Apprenticeship Contract
Equipment required: Computer 8GB RAM/ Win 11/ Internet speed 30Mbs
Start date: Immediate
Location: Fully Remote
Country: Colombia
Hours: 8-5 PM CST - Monday to Friday
Flexible schedule based on business needs
Reports to: Operations strategy Manager
Financial support: 1.500.000 COP + ARL+ Health Insurance + 140.000 COP (Connectivity economic support)
What we expect from you:
- Be a university student, in your last year, preferably in business administration, operations management or anything related
- Ability to speak fluently and write clearly in English
- Capacity to deliver high-quality work with attention to detail
- Willingness and ability to work in a dynamic environment, with frequent interactions, multi-tasking and tight deadlines
- Experience with Microsoft 365
- Ability to establish rapport, ask questions, listen, and redirect conversations
- Ability to learn and grow with our organization
- Good time management skills
- Demonstrate behaviors reflecting our policies.
Non-Exhaustive List of Tasks:
- Build, update/maintain and assist with dialer operations.
- Evaluate the reporting tools and delivery.
- Monitoring agents in a dialer setting
- Being able to click through dialer campaigns for several hours.
- Adjust dialer and agent settings
- Analyze the use of reports and its functionality
We believe this is a unique opportunity to work for a leading global company and interact with a wide range of constituencies in a diverse community. Our intern will be able to develop interpersonal and technical skills by interacting daily with senior members of our international team, do not miss this opportunity!