Medical Customer Service Specialist
Location: Murano - Calle 40sur 41-44, Envigado
Schedule: 10 AM 7 PM (Central Time)
English Level: B2+ / C1
About the Company
A U.S.-based medical billing company. Youll be part of the Patient Services Representatives (PSR) team, helping patients with billing questions, supporting legal and insurance cases, and assisting with medical supplies. Youll also act as a translator for Spanish-speaking clients.
Main Responsibilities
Answer calls and voice messages
Help patients resolve billing issues
Collect balances and reprocess claims
Support law offices and insurance companies
Assist with medical supplies and gather information
Requirements
Experience in Customer Service
Punctual, Responsible, and Organized
Able to Multitask and Learn Quickly
Experience in Medical or Insurance fields is a plus
Strong communication skills in English (B2+/C1)
Why Work With Us?
Join a dynamic and supportive team that values growth, learning, and making a difference in healthcare. If youre passionate about helping others and want to grow professionally, this opportunity is for you!
Apply now and be part of our mission to support healthcare across borders!