Dispatcher
Medellin - Cali - Barranquilla
7AM -4PM
To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties.
Track, trace, and monitor Estes Forwarding shipments and update the status with complete notes.
Perform clerical processes related to the Estes Forwarding business.
Process routine customer information in support of transportation, billing, and/or collection efforts.
Monitor the Web, fax, and voice mail for service provider updates.
Maintain data for specific customers, markets, products, and/or processes as required.
Assist and support coordinators, supervisors, and managers with various business needs.
Communicate to Estes Forwarding Coordinator or Supervisor any issues or problems that may put a shipment in jeopardy of failure.
Confirm charges from service providers as needed.
Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate.
Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing.
Support and promote company core values.
Regular attendance is required.
Comply with company C-TPAT and TSA security procedures.
Perform other duties as assigned.