Join Us at Solvo, Join the Wolfpack!
Were looking for a Customer Service Representative to join our team in the real estate tech field. If youre tech-savvy and have a support-oriented background, this opportunity is for you!
Position Title: Customer Service Representative
Location: Remote (Medellín)
Schedule: Monday to Friday, 8:00 AM - 5:00 PM CDT
English Required: 8.0 to 9.0
Education Required: High school or above
Workday: Full Time (40 hours per week)
Responsibilities:
Live Chat Support: Answer live chat questions from real estate agents.
Triage and Troubleshooting: Perform triage questions and troubleshoot issues.
Escalation: Escalate issues that cant be resolved easily.
Skills and Qualifications:
Tech-Savvy: Proficient in office tools (Excel), basic picture editing, and understanding CSV files.
Bug Reporting: Create tickets and report bugs.
Bonus Skills: Knowledge of HTML, CSS, and JS is a plus.
If youre interested in this position, apply now!