Youre the player were missing on this TOP Team!
We are seeking a highly skilled Loyalty program agent, focused on providing exceptional loyalty program and support. The ideal candidate will possess excellent active listening skills, empathy, and the ability to manage customer interactions effectively. This role is ideal for someone who enjoys working with customers, is technically inclined, and has a passion for telecommunication services. If youre a problem-solver with a commitment to providing excellent service, wed love to hear from you.
What youll be doing:
Build loyalty among the companys existing customers through the successful offering of various telecommunications-related products.
Handle calls efficiently while maintaining a friendly and informative tone.
Stay updated on product and procedure changes to ensure accurate resolutions within established policies.
Respond to customer inquiries with a strong sense of urgency and professionalism.
Promote and sell new products and services to clients.
The TOP Team is looking for someone who:
C1 English level.
Enjoys helping others and solving situations with a positive attitude.
Proactive, responsible, empathic, and a good listener.
Persuasiveness and communication skills.
Successful offering skills.
Lets talk about benefits:
Long-term contract.
Employee fund.
Volunteer programs.
Career plan.
Life insurance coverage.
2 days off.
$2,000,000 Hiring bonus
$1,500,000 Long Stay Bonus
15% Performance Bonus
Conditions:
English C1
Work Hours: 40 hours per week
Schedule: 11am- 8pm (2 Days OFF)
Salary: COP $2.666,666.00/Mo.
Location: Bogotá, Connecta (Ac. 26 92-32, Bogotá)
This is what sets us apart:
We are experts in global digital business services in 100 countries with nearly 500,000 employees worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We dont stop innovating and we always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world.
Make a difference with the TOP Team!