¡We are looking for you!
About the Role:
Were looking for a proactive and reliable Bilingual Floor Support to serve as a backup across all our bilingual accounts. This position requires high adaptability, strong communication skills, and a solid understanding of operational workflows. Youll be supporting different departments and jumping in where needed to ensure continuity and quality.
Responsibilities include::
Providing backup coverage for bilingual positions across JSMD accounts (legal assistants, admin, front desk, etc.).
Supporting team transitions, onboarding, and coverage during leaves or absences.
Coordinating with department leads to understand workflows and quickly adapt to each process.
Assisting in documentation, client communication, and follow-up tasks in both English and Spanish.
Maintaining high service standards and supporting process improvement efforts.
Requirements:
Fluent in English and Spanish (spoken and written).
Excellent adaptability and fast learning skills.
Strong organizational and multitasking abilities.
Previous experience in administrative, legal, or client-facing roles is a plus.
Availability to work from our Medellín office (MondayFriday, 8:00 a.m.5:00 p.m.).
Benefits:
Salary: 3,200,000
Annual loyalty bonus: $1,200,000 COP (split into six monthly payments after each full year).
Growth opportunities and a dynamic, supportive work environment.
Postúlate para conocer más de nuestros beneficios.