As a Carrier Sales, you will be the liaison between carriers and the company
Operations and/or Sales Team. You will proactively identify
potential problems and work with your team to find solutions. You will maintain accurate records within the company's TMS reflecting tracing updates and pertinent load details.
What does a day in the life of a Carrier Sales look like?
A day in the life of a Carrier Sales includes the following:
• Entering orders into the company TMS
• Proactively identifying potential problems and resolving them before they
escalate
• Monitor loading, unloading and appointments – follow up with customers
regarding delays, missed appointments and late arrivals
• Ensuring that any problems such as delays, accidents, etc., are
communicated immediately to our Account Operations and Carrier Sales
Teams
• Demonstrates professionalism, positive attitude, and exceptional
telephone etiquette.
• Assist other team members when required
Requirements
If you have the following requirements, you can apply now!
You are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality.
You love getting to know people and building lasting relationships.
You display empathy when dealing with client challenges and use emotional intelligence to guide your interactions.
Customer service is the name of the game! You are committed to finding ways to constantly delight your clients to ensure they view the company as a valuable business partner.
Nothing gets past you. You pay close attention to detail and ask all the right questions to find the answers you are looking for.
When a problem comes your way – you face it head on. You look for creative ways to solve the problem and use the opportunity to learn so you can handle similar issues like a pro the next time.
You are a sales enthusiast! While hunting for new business isn’t necessarily appealing to you, you are driven to grow the accounts you manage.
Benefits
Work from home!
We send you all the equipment to work!