A Viva Engage client is seeking a detail-oriented Intake Support Coordinator to support legal intake operations by ensuring cases are accurately set up, verified, and prepared for internal review.
This role is perfect for someone with strong administrative skills, a proactive mindset, and the ability to work independently. You will help ensure that all intake documentation is accurate, complete, and aligned with internal standards before it is reviewed by attorneys and case managers.
Job Duties
Case Setup & Verification:
Prepare and organize client case files following firm protocols.
Insurance & Employer Confirmation:
Verify employer and insurance details for each new intake case.
Document Follow-Up:
Track and collect missing documents or client information to complete case files.
Team Collaboration:
Coordinate with Intake Specialists and other team members to ensure smooth case transitions.
Data Entry:
Maintain accurate and timely records using legal software systems.
Requirements
Strong organizational and administrative skills
High attention to detail and excellent follow-up habits
Professional and timely communication via phone, email, and text
Bilingual (English/Spanish) preferred
Benefits
Monday to Friday schedule
100% remote position
Working hours: 8 AM 5 PM Pacific Time
Indefinite-term contract
Paid time off in your first year
Internet and electricity allowance (150,000 COP/month)
Job Type:
Full-time
Salary:
3,300,000 COP/month + 150,000 COP monthly allowance for internet and electricity + All Colombian labor law benefits.
How to Apply
If youre ready to make an impact in a fast-paced, supportive legal environment, we want to hear from you.
Resumes must be submitted in English.
By applying, you agree to allow Viva Global to connect your CV with potential job opportunities and receive updates about possible job offers via email and WhatsApp.