At RSI We’re Looking for a Billing Appeals Specialist – Join Our Amazing Team!
The Billing Appeals Specialist is responsible for analyzing, researching, and ensuring the firm resolves and responds to all bills rejected by our institutional clients, across the firm. The Specialist will leverage the existing process and centralized reporting to ensure appeal deadlines are met and carried out on a timely basis, while maximizing the firm’s financial recovery from rejected bills.
Essential Functions/Responsibilities:
1.\tUnderstand and adhere to all billing guidelines.
2.\tAccurately log recovery efforts in the approved reports as provided on a weekly basis.
3.\tReceive and assemble client rejections in an organized fashion to either remedy the issues, collaboratively if needed, or ensure rejections are communicated in order to be written off the firm’s Accounts Receivable.
4.\tAnalyze validity of the cause for bill rejection and determine best course of action to recover payment immediately.
5.\tIdentify patterns and metrics on improper billing by client, activity and individual billers and ensure these are provided to management for training and personnel management purposes.
6.\tSubmit appeals through client website on a timely basis per client guidelines and/or firm policy as applicable to individual clients or support the proper resource in doing so.
7.\tDevelop a strong understanding of client billing using external portals.
What You’ll Be Doing
1.\tB2-C1 Level of English.
2.\tStrong skills and hands on experience with MS Office Suites, and knowledge of accounting and Billing system preferred.
3.\tExcellent verbal and written communication skills
4.\tPrior audit or quality control experience a strong plus.
5.\tProactive and problem-solving attitude and drive required.
6.\tMust work well under pressure and in a collaborative shared workspace, while driving to fixed dates and schedules in completing tasks and projects.
Join a company that values people, growth, and purpose