Job Opening: Customer Service Representative Clock In / Clock Out Support
Location: Medellín, Colombia ( On-site)
About the Role
Were looking for customer service professionals to join our Team, supporting employees with clock-in/clock-out systems. If youre a recent graduate with technical studies or at least 1 year of experience in Tech Support, this is your chance to grow in a conceptual, fast-paced environment. Full training will be provided.
Responsibilities
Assist users with clock-in/clock-out issues and inquiries
Provide clear and professional support via phone, email, or chat
Troubleshoot basic system-related problems
Ensure accurate documentation of interactions
Collaborate with internal teams to resolve timekeeping discrepancies
Requirements
Minimum 1 year of experience in customer service
Technical or vocational studies (preferably in systems or administration)
Strong English skills (B2+ level or higher)
Conceptual thinker with attention to detail
Excellent communication and problem-solving abilities
Willingness to learn training provided