COLUMBIA
Location: Barranquilla, Atlantico, Colombia
Availability: Monday to Sunday, 8:00 AM 6:00 PM COL 2 days off
Schedule: 44 hours/week
Start date: October 17th
Sites: Barranquilla: Carrera 53 76 - 115
3.000.000
Requirements:
1+ year of experience in customer service (CSR)
English proficiency (C1)
Exceptional communication and problem-solving skills
Ability to adapt to changing scenarios and work independently
Strong organizational skills and attention to detail
Responsibilities:
Handle inbound calls and emails professionally
Provide support and resolve customer inquiries regarding purchases and products
Maintain accurate records and follow up on cases
Ensure a positive customer experience in every interaction
Collaborate closely with the team to meet service goals