OP360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. With a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses worldwide. Our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. At OP360, we are passionate about driving innovation, agility, and competitive advantage for our clients.
Responsibilities:
-Conduct thorough background checks on candidates to assess potential security and compliance risks.
-Lead departmental internal audits to evaluate processes within OP360’s IMS.
-Ensure strict enforcement of Information Security (InfoSec)-related policies and collaborate with various teams for compliance.
-Monitor and track incident reports, ensuring that each is properly completed and addressed.
-Track and report on key compliance metrics related to internal audits.
-Prepare and present status reports on compliance progress across OP360.
-Participate in internal audits based on OP360’s IMS frameworks, ensuring alignment with ISO 27001, ISO 22301, HIPAA, SOC 2 Type 2, and PCI DSS.
-Develop and implement remediation plans and strategies to continuously improve OP360’s compliance and security posture.
-Work closely with the IT team to enforce and strengthen security and compliance policies.
-Facilitate communication between teams and stakeholders during internal and external audits and certification processes.
-Identify opportunities to improve internal processes to support OP360’s compliance and certification efforts.
-Collaborate with the documentation and records management team to ensure accurate and up-to-date compliance documentation is maintained.
Qualifications:
1+ years of experience in compliance, audit, risk management, or information security.
Advanced spoken and written English skills.
Basic knowledge of the following frameworks: ISO 27001, ISO 22301, HIPAA, SOC 2 Type 2, or PCI DSS.
Strong background in internal audits, regulatory compliance, or governance.
BPO experience is a plus.
Experience working with cross-functional teams.
Preferred certifications: ISO 27001 Internal Auditor.