Job Summary: This role is essential in ensuring that our clients receive the highest quality care by coordinating caregiver schedules efficiently and effectively. The Scheduler serves as a key point of contact between clients and caregivers, requiring strong interpersonal skills and the ability to manage sensitive situations with professionalism and empathy.
Key Responsibilities:
Coordinate and maintain caregiver schedules to meet client needs
Match caregivers with clients based on availability, skills, and compatibility
Communicate schedule changes promptly to caregivers and clients
Monitor and track caregiver attendance and punctuality
Respond to scheduling conflicts and emergencies in a timely manner
Qualifications:
High school diploma or equivalent (Associates or Bachelors degree preferred)
6 months to 1 year of experience in scheduling, home care, or healthcare is a plus
Bilingual (English B2+ /Spanish) is a plus
Why Join Right at Home?
Meaningful work that makes a difference in peoples lives
Supportive and friendly team environment
Opportunities for growth and development