LOCATION: BAQ-BOG-BUC-MED-CAL
Experience:
Minimum of 1 year of experience in assistant roles.
Medical background is required.
Translators with legal work experience who have handled medical terminology are accepted.
Personal injury experience is nice to have but not necessary; the medical background is more important.
Responsibilities:
Manage calendars, appointments, and patient reminders.
Provide professional patient communication via phone and email.
Optimize administrative workflows and tasks.
Accurate data entry and documentation.
Competent with Google Workspaces and Microsoft Office.
Adaptability to new software and procedures.
Soft Skills:
Ability to quickly grasp instructions.
Attention to detail.
Strong communication skills.
Empathetic yet pragmatic in conveying information accurately without losing meaning in translation.
Ability to work in a team, as the role involves interaction with medical staff and patients.
Independent problem-solving skills.
Excellent at managing multiple priorities.
Ideal Candidate:
Fluent in U.S. English with strong written and verbal communication skills.
Strong organizational and time management abilities.
Healthcare experience (medical office, billing, or insurance background preferred).
Technical proficiency with EHR systems and productivity tools.
Patient confidentiality expertise.
Experience with medical scheduling and patient management.