Accounting Support Lead (Team Lead)
Location: On-site Barranquilla
Schedule: Monday to Friday (Full-time)
Salary: $3.700.000 COP
English level required: B2+ C1
Position Overview
We are looking for a highly motivated and experienced Accounting Support Lead to oversee a team of Accounting Support Operators. This role is critical to ensure accurate billing operations, process compliance, KPI tracking, and continuous team development within a high-performance, results-driven environment.
This is a leadership position, ideal for professionals with strong knowledge in accounting support operations and experience in team coordination.
Key Responsibilities
Supervise daily accounting support operations, ensuring compliance with billing and audit standards.
Monitor performance metrics using Power BI or similar tools, ensuring SLA and KPI alignment.
Guide team members through coaching, performance reviews, and continuous training.
Manage workload distribution, task prioritization, and shift coordination.
Resolve operational issues proactively and escalate critical cases to upper management.
Track attendance, validate billing documentation, and ensure timely task execution.
Lead stand-ups, team meetings, and report progress to the Accounting Supervisor.
Requirements
Minimum 1 year of experience leading teams, preferably in accounting or finance support areas.
Strong knowledge of billing operations, dispute resolution, and financial compliance.
Proficiency in KPI management, reporting tools (Power BI), and task monitoring.
Strong interpersonal and communication skills to lead, coach, and resolve team challenges.
English level B2+ or C1 (required for communication with U.S.-based stakeholders).
Full availability from Monday to Friday, on-site in Barranquilla.
What We Offer
Salary: $3.700.000 COP
Leadership position with direct impact on operational outcomes
Full-time, on-site employment with structured growth path
Stable work environment and exposure to international processes
Dynamic, results-oriented culture with opportunity to lead a high-performing team