Designing and implementing technical solutions and custom configurations tailored to client requirements
• Acting as Project Manager for Equinox Corporate + projects and leading project timelines with precision for successful solution implementation
• Coordinating and collaborating with cross-departmental efforts to ensure solution compatibility and success
• Participating in pre-sales meetings with clients and the sales team
• Writing statements of work defining the client requirements and technical solutions
• Organizing and conducting client workshops and performing business analytics to ensure successful solution implementation and business efficiency through their knowledge of both IT and business function.
• Performing quality assurance testing to support the successful implementation of technological solutions.
• Communicating with clients about requirements for data imports and flagging any issues in dataset to customers.
• Formatting and preparing the client data within Excel ready for import to Equinox Corporate +.
• Providing training to clients on Equinox Corporate +.
• Mentoring junior engineers and leading project teams
• Work on special projects and other duties as assigned by management
Education and Experience: Bachelor’s degree in computer science, engineering or related field or equivalent work experience required. The role demands a combination of technical proficiency and strong interpersonal skills to interact effectively with clients and team members:
• Knowledge of intellectual property preferred.
• 5+ years experience with software development, system architecture, and design required
• Experience in Project Management required
• Working knowledge of Salesforce required.
• Working knowledge of Microsoft Office Suite including Word, Excel, Powerpoint, Sharepoint, Outlook and similar productivity tools.
• Working knowledge of Jira, Confluence and Asana preferred.
• Knowledge of computer programming, database structures desired but not mandatory.
• Knowledgeable in business hardware and software platforms to ensure compatibility and efficiency
• Excellent written, oral communication, and interpersonal skills, and ability to interact diplomatically with all levels of law firm and corporate personnel.
• Exceptional attention to detail, analytical, troubleshooting and problem solving skills
• Experience with project management tools and methodologies
• Excellent understanding of project management techniques, methods, and best practices
• Articulating complex technical concepts in an understandable way to clients and stakeholders.
• Understanding of business processes and the ability to define solutions to support and improve those processes
• Building and maintaining strong relationships, understanding client needs, and providing tailored solutions.
• Adjusting to new challenges and changes in technology or project requirements swiftly.