We are seeking a highly organized and proactive Sales Department Assistant to support our dynamic sales team. This position plays a key role in ensuring seamless coordination between sales representatives, clients, and internal departments.
Responsibilities
•\tProvide excellent customer service to our customers.
•\tSupport the sales team with administrative tasks including order processing, quote creation, follow-ups and vendors order processing.
•\tAssist in preparing sample menus, estimates, and quotes for prospective clients.
•\tManage incoming and outgoing calls with clients and suppliers, ensuring clear communication and timely resolution of inquiries or requests.
•\tConduct research on prospective customers, competitors, market trends, and more.
•\tAct as a liaison between customers and the sales team to ensure smooth communication and quick resolution of inquiries.
•\tIdentify, follow up on, and help close potential sales leads.
•\tSchedule appointments, manage calendars, and organize meetings and training sessions.
•\tTrack and compile weekly sales reports for the Sales Coordinator and Operations team.
•\tMaintain and update CRM, client, and vendor databases accurately.
Recommended Skills and Abilities
•\tExcellent oral and written communication skills (ENG-SPA)
•\tStrong organizational and multitasking abilities.
•\tProficient in Microsoft Office Suite (Word, Excel, Outlook); and QuickBooks is a plus.
•\tStrong attention to detail and accuracy.
•\tComfortable using digital communication platforms (WhatsApp, Zoom, VoIP phone system, etc.).
•\tAbility to work independently and manage time effectively in a remote setting.
•\tEffective time and project management skills.
•\tFast learner with a proactive approach to problem-solving.
•\tAbility to prioritize tasks and work well under pressure.
•\tAbility to handle confidential information with discretion.
Experience and Education
•\tHigh School Degree or College Associated.
•\t+2 years of experience as a virtual assistant.
•\tPrevious experience as a sales assistant, administrative, or customer service role is preferred.
•\tMust bilingual: English Advanced and Spanish Advanced