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POST SALES CONSULTANT - CUSTOMER SERVICE

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Descripcion del empleo

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

What will you be doing?

The Sales Operations team is focused on driving revenue by implementing tools and processes that enhance efficiency, productivity and insights. The team will establish policies across key commercial processes, reducing reliance on informal knowledge. Additionally, they will stand up next-generation analytics capabilities to support better decision making and long-term growth. Success will be measured by key performance indicators such as account plan completion rate, solution penetration, forecast accuracy, pipeline coverage, dollar sales and transaction sales. 

As a Sales Operations Specialist, you will support clients along the customer lifecycle journey. You will be responsible for carefully monitoring and advancing client sales opportunities through the microsite and Dynamics system, ensuring that opportunities have all the necessary details to move quickly through the commercial pipeline to revenue recognition. You will work cross-functionally to ensure a smooth and error-free order-to-cash flow. 



Job Responsibilities

Track and pursue commercial opportunities to speed them through the pipeline to revenue recognition
Monitor and remediate aging and stagnant receivables
Manage of sales mailbox – email communications between Circana and retailer/supplier clients


Requirements

Creative problem solver with a passion learning new technologies and change management, including getting to the “why” behind problems and solutions
Bachelor’s degree and 2-4 years’ experience in sales, customer success, and/or the consumer-packaged goods (CPG) industry
Strong oral and written communication skills; keen attention to detail and flawless execution
Solid working knowledge of Microsoft Office suite
Ability to work collaboratively and independentl
Required Skills:

Creative problem solver with a passion learning new technologies and change management, including getting to the “why” behind problems and solutions
Written and verbal proficiency in English level B2, equivalent or above
Strong oral and written communication skills
Keen attention to detail and flawless execution
Solid working knowledge of Microsoft Office suite – Outlook, Excel, Word, PowerPoint, Teams
Ability to work collaboratively and independently
Ability to create and document standard operating procedures
Ability to multi-task and/or balance competing priorities effectively
ABOUT CAPGEMINI

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unluck the value of technology and build a more sustainable, more inclusive world.





Apply today and be a part of something amazing!

7 de mayo · Salario: A convenir