What will you do with us?
- Contact suppliers/vendors via phone to process payments directly or through websites.
- Generate and send payment emails to suppliers.
- Ensure payments are authorized and posted promptly.
- Manage payment escalations.
- Post all payments accurately and within SLAs.
- Maintain thorough and accurate files and documentation.
- Collaborate with suppliers to ensure accurate payment processing details.
What hard skills do we need?
- Experience working with Excel and ticketing systems (Zendesk)
- Experience with payment systems and/or working at a Fintech company
What soft skills do we appreciate?
- Strong verbal and written communication skills in English
- Reliable and punctual with a strong work ethic
- Strong attention to detail and ability to manage multiple tasks efficiently
- Good communication skills and ability to interact professionally
- Ability to work in a fast-paced, deadline-driven environment
- High standards of integrity