Position Title: Legal Assistant
Location: Hybrid (Bogotá, Medellin, Barranquilla, Bucaramanga, Armenia, Cali, Ibagué, Pereira & Manizales)
Availably: Monday to Friday Colombian time 11am - 7pm or 3pm - 10pm. Workday: Full Time (FT)
MUST HAVE:
Experience: 1+ year as legal assistant or similar
Languages: Bilingual B2+ / C1 (English & Spanish)
Job Description:
Document and resolve inquiries
Provide excellent client service
Pay close attention to detail
Retain and document client/provider info
Principal Duties:
Setting up consultations
Organizing online files
Communicating with former/current clients regarding leaving 5-star Google reviews
Electronically filing documents with court
Sending emails to opposing counsel with copies of documents filed or being disclosed, bates-labeling documents, and generally assisting paralegal and attorney with general office tasks.
Work Style: good at learning new computer programs, organized, personable/friendly, fast learner, responsible, trustworthy, and hard worker
Hard Skills:
Clear and fluent spoken English.
Basic computer skills, including navigating web browsers, video call platforms, and digital documents.
Outlook, Onedrive, Clio, Adobe Acrobat experience.
Previous experience in customer service, outbound calling, or similar roles (preferred).
Soft Skills:
Excellent verbal communication and listening skills.
Strong organizational and time management abilities
Initiative and independence in managing calls and tasks
Attention to detail in handling client data and documents