Are you passionate about providing exceptional customer experiences? This opportunity is for you!
Position: Customer Service Representative
Location: Barranquilla - Celer Office - Cra. 53 76-115 and Medellin Murano (Calle 40 sur 41-44) Envigado
Modality: Hybrid (after training and good performance)
Start Date: October 24
Schedule:
* Available Monday to Sunday
* Hours: 9:00 a.m. 2:00 a.m.
* Schedule: 44 hours per week
* 2 days off per week
* Hybrid: 3 days home office + 2 days on-site
What will you do?
Youll be part of the team that embodies Nordstroms passion for people, providing phone and chat support for shopping, orders, promotions, and more.
Responsibilities:
* Customer service via phone and chat
* Assistance with shopping and orders
* Constant product and process updates
* KPI compliance
* Collaboration with internal teams
* Accurate interaction logging
* Punctuality and engagement
* Professional multi-channel communication