Customer Service Expert
At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success.
Why TP?
With over 45 years of global leadership and more than 25 years in Colombia, TP is the 1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company thats recognized worldwide for its excellence and commitment to its people.
What Were Looking For
· Language Level: B2 80% conversational English
· Education and Work Experience Requirement: High school diploma (Bachiller)
· Availability: Full-time (42 hours/week)
Skills & Qualities:
Excellent communication and writing skills
Customer-centric mindset with emotional intelligence
Problem-solving and active listening abilities
Ability to adapt quickly and manage multiple systems
Basic computer literacy
Goal-oriented mindset
Why Choose TP?
Career Growth Programs and Employee Welfare Fund
Work-Life Balance: 42 hrs/ Training: 06:00am - 03:00pm / Operations: 7:00am to 11:00pm/ Two days off
World-Class Training: Continuous learning and development programs designed to fuel your success
Multinational Experience: Be part of a global company with a diverse and inclusive culture
Compensation & Benefits:
Competitive Salary: Base salary of COP $2,315,000
Up to 22% Performance Bonus (up to COP $509,300.00) terms and conditions applied
Perfect Attendance Bonus up to 10% (up to COP $231,500.00) for meeting OPS attendance requirements terms and conditions applied
Long Stay Bonus up to 15% (up to COP $347,250.00) terms and conditions applied
Make a difference with the TOP Team!