BILINGUAL CUSTOMER SERVICE REPRESENTATIVE!!
Hybrid position!! work from home and from the office
English level: B2+
Responsibilities:
1. Exhibit a strong desire to assist and resolve customer situations.
2. Uncover the root cause of inquiries by asking in-depth questions to derive the best solution.
3. Use the provided customer relationship management tool to research inquiries, document customer interactions, and issue replacements.
4. Handle inbound video-chat customer inquiries and simultaneously update internal computer applications and systems.
Competitive salary!
Free english courses!!
JOIN OUR TEAM, APPLY NOW!!