Position: Medical Records Specialist
Location: Barranquilla, Colombia (100% on-site)
Schedule: Monday to Friday, 8:30 AM 5:00 PM (Arizona Time) / 10:30 AM 7:00 PM (COL)
About the Role
This position is ideal for detail-oriented professionals with experience in medical documentation. Youll play a key role in ensuring that all records are accurate, complete, and ready to support legal cases.
Key Responsibilities
Request and organize medical records from providers
Verify documentation accuracy before submission
Maintain tracking systems for record requests
Resolve delays or discrepancies with medical offices
Support attorneys and case managers with case preparation
Qualifications
2+ years of experience in customer service BPO
Plus experience in medical records, healthcare administration, or personal injury
Strong English communication skills (B2+)
Familiarity with medical terminology and HIPAA is a plus
Highly organized, dependable, and detail-oriented