Hello everyone! We are excited to announce a new opportunity at our company.
We are looking for a Bilingual Customer Service Representative (CAVB) who is passionate, detail-oriented, and has exceptional communication skills.
Responsibilities:
Address and manage customer inquiries in both English and Spanish.
Work closely with the customer service team to ensure a smooth and seamless experience.
Document interactions and solutions to ensure consistency and provide support for future inquiries.
Identify and suggest opportunities for improvement in customer service processes and procedures.
Requirements:
Fluency in English and Spanish, both spoken and written.
Previous experience in customer service, preferably in a multichannel environment.
Excellent communication and problem-solving skills.
Ability to work independently and as part of a team.
Basic knowledge of technology and customer service software.
We offer:
A stimulating and diverse work environment.
Opportunities for professional growth and development.
A competitive salary and comprehensive benefits package.
If youre looking for an exciting challenge and want to be part of a dedicated and passionate team, dont hesitate to apply! We look forward to meeting you and exploring how you can contribute to our team.
Good luck!