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ADMINISTRATIVE BILINGUAL SERVICE REPRESENTATIVE - REMOTE IN COLOMBIA

Tiempo Completo - Contrato a término indefinido
Postularse

Descripcion del empleo

We are currently seeking a personable, organized, and detail-oriented individual for a Case Management position. This position involves assisting their team’s paralegal and attorney in helping to navigate our client through all of the stages of their personal injury case.
As with all our positions, we work as a team and team members may be called upon to assist in other departments within our company.
Responsibilities
•\tInputting client information into our database
•\tScheduling appointments with clients
•\tEntering and updating client information in our computer system
•\tOrganizing and completing necessary documentation, monitoring case statuses, and assisting clients
•\tCompleting basic administrative responsibilities such as making telephone calls, drafting emails, sending mail and scanning documents
•\tConducting regular correspondence with clients and providing them with updates on the status of their case
•\tMaintaining client confidentiality
•\tUpdating client information in our computer system
•\tCommunicating with insurance companies, doctor’s offices, police departments, housing authorities, and other attorney’s offices
•\tOrdering and obtaining client medical records
•\tAnalyzing and summarizing medical record

Qualifications
•\tAssociates Degree Required, Bachelor's Degree Preferred
•\t30 WPM
•\tMust be able to successfully complete and pass each phase of our in-house training program
•\tExperience working with Microsoft Office programs
•\tPositive attitude and the willingness to go above and beyond for our clients and team
•\tPersonable, with excellent communication and customer service skills
•\tAble to multitask in a fast-paced environment
•\tComfortable interacting with clients, team members and attorneys
•\tStrong phone and computer skills
•\tStrong attention to detail
•\tTeam player
•\tAbility to stay focused and organized
•\tAbility to learn on-the-job and think on your feet
•\tAbility to meet strict deadlines
•\tExperience working with Microsoft Office programs
•\tAdministrative writing skills
•\tMust be available to work weekdays, weekends and day/night shifts.

Required Equipment:

•\tRAM: 8GB or higher
•\tStorage: Solid State Drive (SSD) preferred
•\tProcessor: Intel Core i5-9400 or higher/AMD Ryzen 5 or higher.
•\tOperating System:
• macOS: Version 12.0 or later
• Windows: Windows 11 or later
•\tInternet:
• Minimum: 50 Mbps download / 15 Mbps upload (Fiber optic recommended)
• Ethernet cable connection is required (Wi-Fi only is not acceptable)

Direct and indefinite contract

Rob Levine Legal Solutions
We pride ourselves on our reputation for being dependable and trustworthy for both our clients and our employees.

4 de noviembre · Salario: $ 3.000.000,00 (Mensual)